Can I upgrade, downgrade, or cancel my account any time?

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• How do I reset my Zoho account password using my recovery email address/mobile number?

  If you have forgotten or lost your password, you can reset your Zoho account password using your recovery email or phone number. Go to Zoho Accounts. Click Forgot Password? Enter your registered email or mobile number and then fill in the CAPTCHA. ...

• How do I cancel the trial account?

  You can log in to Zoho Recruit then Click the 'My Account' tab--> Settings --> click on Close Account. Enter current password for Zoho Recruit and then add reason/ comments --> Confirm account close

• How to I delete an account?

  To delete an account, please follow the below mentioned steps: 1. Request the user to login to accounts.zoho.com 2. If the User is not aware of the Password, kindly request them to reset the same. 3. Click on My Profile Info and navigate via Settings ...

• How do I change my account password?

  Sign in to your existing Zoho account. Click Security and then click Change Password. Enter your current password and new password. Re-enter your new password and click Save. Follow the below guidelines to create a password for your Zoho account: ...

• Why am I seeing "User is already present in another Application" while assigning a user to an application?

  This error occurs when the user has signed up as a part of another organization. For e.g. Recruit, the user should navigate to Recruit -> Settings -> Company Settings-> Close Account