How do I reset my Zoho account password using my recovery email address/mobile number?
If you have forgotten or lost your password, you can reset your Zoho account password using your recovery email or phone number.
- Go to Zoho Accounts.
- Click Forgot Password?
- Enter your registered email or mobile number and then fill in the CAPTCHA.
- Click Request.
- You can either choose to Email me a link to reset my password or Text me a code to reset my password.
- Click Submit.
- If you have chosen the recovery email option, you will receive a link to your email address to reset your Zoho account password.
- Log in to your recovery email address.
- Click to Reset Password.
- If you have chosen the Text me a code option, you will receive a seven-digit verification code to your mobile number.
- Enter the verification code.
- Click Verify Code.
- Enter your new password.
- Click Change.
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