What are Performance methods and it can be enabled?
What Are Performance Methods?
Performance methods are tools used to evaluate employee performance. These evaluations help determine how effectively employees are fulfilling their roles. The appropriate methods should be enabled based on your organization’s employee assessment framework.
How to Enable Performance Methods
To enable performance methods in your system:
Go to Settings > Performance > Configuration > Performance Methods
Use the toggle switches to activate the methods relevant to your organization's needs.
Goals
Goals are clearly defined objectives designed to achieve specific outcomes. They serve as performance benchmarks and help measure employee commitment. Effective goals should follow the SMART criteria:
Specific
Measurable
Achievable
Realistic
Time-bound
Goals can also be linked to job roles defined in the Timesheet module.
Key Result Areas (KRAs)
KRAs represent the core responsibilities required to fulfill a job role and support organizational success. They should be:
Clearly defined
Specific and measurable
Aligned with long-term job responsibilities
Goals can be mapped to KRAs for a structured performance evaluation.
Note: Goals and KRAs can be used independently, together, or in an integrated manner.
Feedback
Feedback mechanisms allow employees to give and receive performance input through different formats, including:
Peer-to-peer feedback
Managerial (reporting) feedback
360-degree feedback
This creates a well-rounded view of employee performance and promotes continuous improvement.
Skill Sets
Skill Sets refer to the technical or functional competencies required to perform specific job duties. Examples include:
Accounting
Programming languages
Skill sets can be grouped into categories (domains) and associated with employees to measure their proficiency.
Competencies
Competencies are a combination of knowledge, skills, abilities, and personal attributes that enhance job performance. Examples include:
Analytical thinking
Communication skills
Networking capabilities
People management
Competencies can be evaluated alongside goals, KRAs, and skill sets to provide a comprehensive performance review.
Summary
The Summary section acts as a guided questionnaire for managers—both new and experienced—to holistically assess team performance. It ensures a thorough understanding of each employee's strengths and development areas.
Related Articles
How to implement both KRA and Goals in Zoho people by 2 different methods?
To implement both KRA and Goals in Zoho people by 2 different methods, 1. KRA and Goals - both as independent method Please go to "Settings" to the top right corner and navigate to "Performance" and click on it. 2. A new screen will open. Under ...How to change the performance method from KRA vs Goals to KRA in Zoho People?
To change the performance method from KRA vs Goals to KRA, please follow the steps below: Please navigate to Settings Go to Performance → Configuration Under Performance Method, select KRA instead of KRA vs Goals Save the changes Please refer to the ...How to enable or disable the notifications associated with Goal Setting in the Performance Management module in Zoho People?
The notifications associated to the Goal setting can be enabled/disabled within the goal settings configuration page. Please log in to Zoho People with Super Admin credentials. Please follow the below steps. Please go to "Settings" to the top right ...Which fields can be enabled for employee input, and where can these settings be managed?
The fields can be enabled for employee input. Please log in to Zoho People with Super Admi credentials. Please follow the below steps. Please go to Settings" to the top right corner and navigate to "Employee Information" and click on it. A new screen ...How to update the weightage of a competency in Performance Module of Zoho People, and is it possible to modify the weightage after the self-appraisal has already been submitted?
The weightage of the competency can be updated by navigating to Operations > Performance > Methods, selecting the competency, and add the weightage accordingly. Please note that if the self-appraisal has already been submitted by any users, the ...