How to reset the user password in the Zoho People

To reset user password from Zoho directory by following the below steps.

Please log in to Zoho people with Supper Admin credentials.

Please go the  "Settings" top right corner of the page and click on " Marketplace"

A new screen will be opened and under "Zoho" go to "Zoho directory" click on "Configure" .

A new pop up will be opened and click on "View"

A new screen will be opened and under "Users" and "Active users" and click the user to reset password and click on "Reset Password" and enter your Super Admin password to re-authorize and verify your identity to proceed and reset.

• Related Articles

• How to reset the MFA from Zoho directory?

  To reset the MFA from Zoho directory by following the below steps. Please log in to Zoho people with Supper Admin credentials. 1. Please go the "Settings" top right corner of the page and click on " Marketplace" 2. A new screen will be opened and ...

• How to check the user licenses from your Zoho People?

  To user licenses from your Zoho People as per your requirement. Please log in to Zoho People with Super Admin credentials. Please follow the below steps. 1. Please go to "Settings" to the top right corner and navigate to "Manage Accounts" and click ...

• How to check the user license availability in Zoho People?

  To check the user license availability. Please follow the steps below for checking license availability. 1. Please to log in to Zoho People with the super admin credentials and navigate to "Setting" to top right corner and click on "Manage Accounts" ...

• How to remove Password option while download files for active employee or inactive employee report from Zoho People 5.0.?

  To remove the password protection from downloaded files. Please log in to Zoho People with Super Admin credentials. Please go to over all "Settings" to the top right corner and go to "Employee information" and click on it. A new screen will open ...

• How to change a user's access from Super Admin/Admin to Team Member in Zoho People?

  To change a user's access from Super Admin/Admin to Team Member in Zoho People. Please log in Zoho People with Super Admin credentials. Please follow the below steps. 1. Please log in to your Zoho People account with your super admin credentials 2. ...